Privacy Policy

The Office of the Ombudsman values and respects the privacy of the users who access the official website [www.ombudsman.gov.ws]. The Office of the Ombudsman is committed to protecting your privacy in accordance with applicable privacy laws and regulations. 

This privacy policy (‘Policy’) describes how we collect, store, and use any personal information and the maintenance of the security of your personal information. 

What personal information do we collect?

The personal information we collect from our users may include:

  • Name
  • Address
  • Email address
  • Phone contact
  • Date of Birth
  • Gender

How do we collect your personal information?

We collect your personal information directly from you when you interact with us on our website through our complaints form where you will be required to enter your personal information and complaint details. In addition, you may also be required to supply your personal information if you choose to subscribe to our mailing list.

Security for your personal information

We will take every step necessary to ensure any personal information collected will be held in a secure environment and protected from unauthorized access and use. Any personal information collected will not be disclosed to any third parties or external users.

Information for website browsers

If you’re just browsing the Office of the Ombudsman website, we may collect the standard information that most websites collect for logging purposes. This includes web server logs for user access. This information is collected from every user who accesses the website, whether they have an account or not. 

Contact us

If you have any further concerns in relation to your personal information, you can contact us via

Phone: (+685) 25394

Email: info@ombudsman.gov.ws