Good Governance
Good governance describes how public institutions conduct public affairs and manage public resources. Governance is "the process of decision-making and the process by which decisions are implemented (or not implemented)" [UNESCAP, What is Good Governance?]. The core function of the Ombudsman is to foster good administration within Government ministries and agencies to the satisfaction of the stakeholders – the people of Samoa.


Human Rights
Human rights are about respect, dignity, equality, and security for everyone, everywhere, everyday.
Human rights are about relationships among and between individuals, groups and the State. They are about how we live together and inform us of our responsibilities to each other.
Human rights are about life, education, health, work, personal security, equal opportunity and fair treatment.
Special Investigations Unit (SIU)

SIU functions to address misconduct in agencies exercising the coercive powers of the state (ie. The Police, Prisons and other disciplined forces) and to conduct special investigations. The Ombudsman can also look into matters that are inquired into by the Police, Prisons or prescribed disciplined forces under their respective Acts if there is reason to believe that:

a) There is an abuse of process by the Police, Prisons, or prescribed disciplined force; or

b) There has been an unreasonable delay in the investigation; or

c) The matter has not be appropriately investigated.




 The Office of the Ombudsman is part of the Samoa Law and Justice Sector. For more information about the Sector, visit the website of the Samoa Law and Justice Sector.