The Ombudsman

Maiava Iulai Toma

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Maiava Iulai Toma is the Samoa Ombudsman. Maiava ‘s previous roles include Secretary to Government and Secretary to Cabinet; Secretary for Foreign Affairs; and Samoa’s Permanent Representative to the United Nations.



Deputy Ombudsman

 Maualaivao Seiuli P Seiuli

 mauala ombudsman 54123654Maualaivao has had 22 years of work experience with the Ombudsman’s Office, having joined the Office in 1992 when the Office was just established at the Old Fono House of Parliament. He assists the Ombudsman in the conduct of investigations against Government Ministries and agencies concerning complaints from members of the public relating to matters of defective administration. Maualaivao is responsible to the Ombudsman in the overall administration of the Office to ensure effective and efficient operations.

Prior to joining the Office of the Ombudsman, Maualaivao was working in the Office of the Public Service Commission as Chief management Advisory Officer dealing with Public Service Appeal matters as Advocate for the Commission in appeals against non promotions, appointments and disciplinary matters. Prior to that was appointed as Senior Executive Officer for the Inland Revenue Department.




Principal Investigation Officer- Fuimaono Vaiao Eteuati

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Vaiao has been with the Office of the Ombudsman since June 2001. His role is to carry out investigations of complaints endorsed by the Ombudsman against administrative actions or omissions of Government ministries and agencies. The addition of the Human Rights responsibilities will be a new experience and Vaiao is looking forward to the challenges ahead. Vaiao was previously employed in the former Justice Department and the Samoa Audit Office. His educational background is in Management and Public Administration.


 Human Rights Education and Communications Officer- Solamalemalo Hai-Yuean Tualima

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Solamalemalo has been recruited as the first additional permanent member of the National Human Rights Institution. She will be responsible for the Human Rights Communication and Education during the launch phase of the National Human Rights Institution, thereafter she will move into the role of Human Rights Legal Officer.

Prior to joining the Office, Solamalemalo worked with the Samoa Law Reform Commission, with carriage of the National Heritage Board Project and assisting with other various projects. Additionally, she has worked in private practice in New Zealand specialising in Māori legal issues and commercial law. Both her work at Samoa Law Reform Commission and private practice have encompassed broad areas of law including human rights.

Qualifications and Membership

  • Master of Laws (First Class Honours)
  • Bachelor of Laws
  • Bachelor of Arts (Criminology & Sociology)
  • Barrister and Solicitor of the High Court in New Zealand
  • Member of Golden Key International Honour Society
  • Presented Paper on Samoa’s National Heritage at the Law & Culture: Pacific Law & New Zealand/Aotearoa Conference, University of Auckland, New Zealand


Corporate Services Team


Office Manager- Seia'o Saena

sei ombudsman 56423456874Ms Saena worked in the Office of the Ombudsman from 1992-1998 as Education Officer/Secretary to the Ombudsman, and rejoined the Office in 2008 as Office Manager. Ms Saena is responsible for the daily office operation, support staff and finance management. She has been involved with the investigations work in particular with the Samoa Police Professional Standards Unit (complaints against police officers), Own motion investigations, s.19(3) Ombudsman Act referrals from the Prime Minister for investigations, and general complaints investigations. Additionally, she is the Personal Assistant for the Ombudsman.

Prior to her currently role here in the Office, Ms Saena worked in many practice settings including, large, medium and small law firms, providing legal secretarial, paralegal and litigation support, both in Apia, Samoa and Sydney, Australia. Ms Saena’s experience and interest in the legal industry for more than a decade has greatly helped with her additional role as an Investigation Officer for the Ombudsman. Apart from that Ms Saena worked as a Secretary/Administrative Assistant with various Government agencies in Samoa for almost fifteen years.  

Senior Accounts Officer- Folasaitu Ieti Seiuli

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Folasaitu has been working at the Office of the Ombudsman since 1993. He began as the Office driver, and then became Accounts Clerk in 1996. In 2000 he was promoted to Senior Accounts Officer.

In his role as Senior Accounts Officer, Folasaitu monitors the expenses and spending of the Office. He also prepares payment for all creditors, and takes care of all supplies for the office.Outside of work, Folasaitu enjoys sports and socialising.

Clerical Officer- Asofolau Tupa'i Utuma -Ioane

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Asofolau Tupa’i Utuma –Ioane has been the Clerical Officer at the Office of the Ombudsman since 2008. Asofolau’s role includes many duties, such as filing, assistance in preparing of the office budget, accounting support tasks, data entry, document and file preparation, and updating and maintaining accounting records and complaint files.

Asofolau also takes care of the Office’s Reception, so it is her smiling face that will greet you when you come to the Office, and her friendly voice you will hear when you call us.

Asofolau has a certificate in Customer Service in the Public Sector (Principles & Applications), achieved through an in-country training program with the Government of Australia, the Government of New Zealand and the Government of Samoa. Asofolau’s expertise and experience is in the fields of customer service, accounting and budget preparation.

Before coming to the Office of the Ombudsman, Asofolau held positions at the Office of the Electoral Commissioner, Aggie Grey’s Hotel and Air Rite Company.

Outside of the Office, Asofolau is involved in the Church Choir, netball and Samoan dancing.