OFISA O LE KOMESINA SULUFAIGA
Office of the Ombudsman | National Human Rights Institution
"Dignity, Protection, Equality and Fairness for All"
- SNPF Plaza Level 2
- info@ombudsman.gov.ws
- (+685) 25394
Talofa and Welcome to the Official Website of
OFFICE OF THE OMBUDSMAN
National Human Rights Institution
Lodging A complaint
Call us on 25394
Good Governance
Special Investigations
Human Rights
complaints@ombudsman.gov.ws
WRITE TO US
either post to PO Box 3036,
Apia
or drop off to our Office
VISIT US
Level 2, SNPF Plaza, Savalalo
Our Vision, Mission & Values
The Office of the Ombudsman also Samoa’s National Human Rights Institution provides advice to the general public on matters relating to good governance and investigate practices of maladministration of government agencies. It also carries out research and conducts activities in the promotion and protection of human rights in Samoa and conducts investigations concerning the abuse of power by enforcement agencies.
"Integrity in governance and respect
for human rights "
for human rights "
Our Vision
Our Mission
providing effective, timely and independent complaints resolution services on matters of maladministration and misuse of authority by prescribed disciplinary forces
empowering all people to understand and exercise their human rights and responsibilities
holding government accountable to good governance and human rights standards and obligations
building and strengthening partnerships that encourages action on good governance and human rights
Our Services
The Good Governance function of the Office is to foster good administration within Government ministries and agencies to the satisfaction of the stakeholders, the people of Samoa.
The Human Rights Unit functions to bridge the “protection gap” between the rights of individuals and responsibilities of the State.
The Special Investigations Unit functions to address misconduct in agencies exercising the coercive powers of the state (i.e. the Police, Prisons and other disciplined forces)
The Engagement and Communications Unit support the overall engagement and communication of the Office to its partners, stakeholders and the public.
The Corporate Services Unit is tasked with the daily management and support of all Office Operations in administration, finance and human resources.
Latest News
The Office of the Ombudsman/NHRI Samoa presented on human rights and careers at the Samoa Young Single Adults Convention 2025, held at Church College Pesega Campus—faafetai tele lava for the warm welcome and support!
11 July 2025
We were pleased to welcome Professor Jito Vanualailai, To‘oto‘oleaava Dr. Fanaafi Aiono Le Tagaloa, and the USP Samoa & Pacific TAFE team to our Office, where they shared valuable courses and training opportunities to support professional development and lifelong learning—fa’afetai tele lava for your time and partnership!
29 July 2025
The 37th APOR Annual General Meeting was held in Taipei, where our delegation, including Directors CSU Muliaga Davina Rasch Salanoa and SIU Laga Tavita, joined the Members Meeting and Welcome Reception hosted by Control Yuan under the International Ombudsman Institute (IOI).
Sep 3 -5 2025
A training at the Lava Hotel hosted by Conservation International and the Danish Institute for Human Rights, with support from SPC, focusing on human rights in Pacific tuna and small-scale fisheries, where we engaged with industry stakeholders on key challenges and later strengthened our Office’s knowledge and commitment to protecting vulnerable communities and promoting sustainable practices.
15 - 16 Sep 2025
Related Links
Other Ombudsman / Human Rights Organisations / Network
Ombudsman / Human Rights (International Partners)
Non-Government Organisations (Human Rights Allies)
Government Ministries & Constitutional Offices (Local Partners)